Alorica Warehouse Repair Tech in La Vergne, Tennessee

GET TO KNOW ALORICA

At Alorica, we only do one thing – make lives better, one interaction at a time. We’re a global leader in customer service and experience, serving the world’s biggest brands with tens of thousands of employees in hundreds of locations around the globe.

JOB SUMMARY

A successful Repair tech is responsible for handling multiple tasks simultaneously and achieve set production output goals. The tech must have advanced knowledge of Microsoft Operating Systems and Software. Techs must be able to read, comprehend, understand and follow all Work Instructions for each function performed. Can diagnose and troubleshoot hardware and software issues as well as identify potential quality related problems quickly. Excellent troubleshooting skills to isolate and diagnose common hardware/software problems. Ability to replace and repair desktop and laptop parts. Ability to recognize cosmetic defects or flaws and be able to tear down/replace cosmetic repairs. Position is in warehouse environment.

JOB RESPONSIBITIES

Candidates are better prepared to troubleshoot, and problem solve.

Technicians understand a wide variety of issues ranging from networking and operating systems to mobile devices and security. A+ supports the ability to connect users to the data they need to do their jobs regardless of the devices being used.

JOB REQUIREMENTS

  • Candidates must have A+ Certification or equivalent OR related degree

  • Just have a minimum of 6 months experience repairing laptops or desktop computers.

  • Able to pass basic terminology and troubleshooting/diagnostic computer repair activity.

  • Can diagnose and troubleshoot hardware and software issues as well as identify potential quality related problems quickly.

  • Excellent troubleshooting skills to isolate and diagnose common hardware/software problems

  • Ability to replace and repair desktop and laptop parts

  • Ability to recognize cosmetic defects or flaws and be able to tear down/replace cosmetic repairs.

  • Advanced knowledge of Microsoft Operating Systems and Software

  • Be required to handle multiple tasks simultaneously and achieve set production output goals.

Work Environment:

Position is in warehouse environment.

ABOUT ALORICA

Alorica is an equal opportunity employer and committed to diversity in its workforce. Alorica recruits qualified applicants and makes all employment-related decisions based exclusively on job-related qualifications, without regard to characteristics such as race, color, national origin, religion, gender, age, marital status, disability, veteran status, citizenship status, sexual orientation, gender identity, or any other status protected by law.