Alorica Licensed Insurance Rep – Insurance of Persons in Montreal, Quebec
Alorica Customer Care, Ltd. is a global customer service organization, serving the world’s leading companies and best-known brands. With more than 40,000 employees in locations around the world, our people deliver extraordinary service – via phone, email and chat, every day. Embracing a diverse workforce with a shared commitment to deliver outstanding customer service, Alorica offers significant opportunity to build a rewarding career, in a dynamic and customer-oriented environment
Benefits*: Group insurance company, Registered Retirement Savings, Discounts, & Family Assistance Program for the employee. In addition, we will also pay and renew your licenses, as well as liability coverage (with potential up to $ 3000). Opportunities are also available for Part Time.
Contact customers, former customers, and potential customers in order to quote, validate, and sell Life, Accident, and Sickness insurance policies on behalf of the Company's Clients.
Quote prices and explain insurance policies and coverage to existing and potential customers.
Explain services to Customers, adhering to script and Company, Client, and government regulations.
Provide excellent customer service answering customer inquiries and concerns closing sales and up-selling whenever possible.
Adhere to specified Company Client guidelines and established quality standards.
Exhibit strong understanding of and ability to explain multiple insurance products to customers.
Meet or exceed specified sales goal expectations including Sales per Hour (SPH) and partner with other Licensing Representatives to meet or exceed production targets.
Knowledge, understanding, and compliance with all Federal, Provincial, and Territorial laws and regulations.
Knowledge, understanding, and compliance with Company policies and procedures.
Provide feedback to management concerning possible problems or areas of improvement.
Make recommendations to implement improved processes.
Perform other duties as assigned by management.
Diploma of Collegial Studies (DCS) in Insurance & Financial Advisory Services or equivalent.
Valid residential Persons or Persons & Group Insurance License (as offered through Autorité des Marchés Financière) required.
Previous telesales experience preferred.
Basic computer skills.
Ability to maintain the highest level of confidentiality.
Excellent interpersonal, written, and oral communication skills.
Ability to work in a team fostered environment.
Ability to work in a multi-tasked environment.
Ability to prioritize and organize work.
Ability to adapt to a flexible schedule.
Ability to lift and/or move 20 pounds with or without accommodation.
We offer a competitive salary and comprehensive benefits package, paid time off and a Canadian Pension Plan.
The Company is compliant with the Accessibility for Ontarians with Disabilities Act (AODA).