Alorica Licensed Insurance Rep – Insurance of Persons in Montreal, Quebec

Alorica Customer Care, Ltd. is a global customer service organization, serving the world’s leading companies and best-known brands. With more than 40,000 employees in locations around the world, our people deliver extraordinary service – via phone, email and chat, every day. Embracing a diverse workforce with a shared commitment to deliver outstanding customer service, Alorica offers significant opportunity to build a rewarding career, in a dynamic and customer-oriented environment

  • Benefits*: Group insurance company, Registered Retirement Savings, Discounts, & Family Assistance Program for the employee. In addition, we will also pay and renew your licenses, as well as liability coverage (with potential up to $ 3000). Opportunities are also available for Part Time.

  • Principal Responsibilities*

  • Contact customers, former customers, and potential customers in order to quote, validate, and sell Life, Accident, and Sickness insurance policies on behalf of the Company's Clients.

  • Quote prices and explain insurance policies and coverage to existing and potential customers.

  • Explain services to Customers, adhering to script and Company, Client, and government regulations.

  • Provide excellent customer service answering customer inquiries and concerns closing sales and up-selling whenever possible.

  • Adhere to specified Company Client guidelines and established quality standards.

  • Exhibit strong understanding of and ability to explain multiple insurance products to customers.

  • Meet or exceed specified sales goal expectations including Sales per Hour (SPH) and partner with other Licensing Representatives to meet or exceed production targets.

  • Knowledge, understanding, and compliance with all Federal, Provincial, and Territorial laws and regulations.

  • Knowledge, understanding, and compliance with Company policies and procedures.

  • Provide feedback to management concerning possible problems or areas of improvement.

  • Make recommendations to implement improved processes.

  • Perform other duties as assigned by management.

  • Diploma of Collegial Studies (DCS) in Insurance & Financial Advisory Services or equivalent.

  • Valid residential Persons or Persons & Group Insurance License (as offered through Autorité des Marchés Financière) required.

  • Previous telesales experience preferred.

  • Basic computer skills.

  • Ability to maintain the highest level of confidentiality.

  • Excellent interpersonal, written, and oral communication skills.

  • Ability to work in a team fostered environment.

  • Ability to work in a multi-tasked environment.

  • Ability to prioritize and organize work.

  • Ability to adapt to a flexible schedule.

  • Work Environment

  • Office environment.

  • Ability to lift and/or move 20 pounds with or without accommodation.

  • We offer a competitive salary and comprehensive benefits package, paid time off and a Canadian Pension Plan.

The Company is compliant with the Accessibility for Ontarians with Disabilities Act (AODA).